01 / CONVERSATIONS
One inbox.
More context.
Bring supported customer conversations into a shared workspace. Follow the conversation alongside the contact record, so your team can see the history before replying.
- Connect SMS, Facebook Messenger, Instagram DMs, WhatsApp and live chat where supported.
- Keep follow-up connected to your CRM, appointments and sales pipeline.
- Use workflows and clear team ownership to move each enquiry to its next step.
A practical starting point: connect one channel, define who replies, then test the handoff.